Free goal: Inside Sales: Discovery to Close

Inside Sales Training: From Discovery to Close

This inside sales training walks you through a full sales call out loud, from the first discovery question to asking for the decision. You practice the price objection, the "send me details on WhatsApp" brush-off and the close with a live voice coach who plays the buyer. Tell the coach your product and market and every roleplay uses your real pitch.

Free
3 h 50 min in total
5 skills
5 guided lessons
9 spoken practices

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Free to start. You practice by voice, so find a quiet spot and use your microphone.

Tell your coach your role and date, and it rebuilds this plan for you.

Your outcome

Handle every stage of a sales call, from discovery to the close.

Who this goal is for

New inside sales reps who want to rehearse full calls before they get on the phone with real buyers.
Reps who get plenty of calls but lose deals to "too expensive" or "send me details" at the end.
Experienced sellers moving to a new product who need to rebuild their discovery questions and demo story.
Candidates preparing for an inside sales interview that includes a live roleplay.

About this goal

For inside sales reps. Practice discovery questions, a demo that sells, the price objection, the "send me details on WhatsApp" brush-off and asking for the close. Your coach plays the buyer and scores every reply. Paste your own pitch and product to make it yours.

The plan

What you will learn and practice

5 skills, each taught in a guided lesson and then practiced out loud with the coach.

3 h 50 min total5 lessons9 practices

Discovery questions
Skill 1, 45 min, 3 sessions
You will work with a coach to design a conversational guide for your next sales meeting. You will practice phrasing questions that uncover the buyer's pain points before mentioning what you sell.
- Lesson
  Plan your discovery call questions
  15 min
- Practice
  Practice uncovering client pain points
  15 min
  You run the opening of a discovery call while the coach plays a buyer who only shares surface problems. Your job is to ask follow-up questions until the real pain comes out, and the coach checks whether you pitched too early.
- Practice
  Find the budget and decision makers
  15 min
  The coach plays a friendly buyer who avoids talking about money and who signs off. You practice asking about budget and the buying process in a natural way, and the coach flags any question that sounds like an interrogation.
A demo that sells
Skill 2, 50 min, 3 sessions
You will meet with your coach to learn how to choose product features that target a buyer's specific problems. You will practice turning standard feature lists into engaging customer success stories and planning natural moments to ask for feedback.
- Lesson
  Plan your customer focused presentation
  15 min
- Practice
  Outline your tailored product pitch
  15 min
  You talk through which features you will show and the customer story you will tell for each buyer problem. The coach checks that every feature links to a pain the buyer named and points out any part that is just a feature list.
- Practice
  Deliver your pitch to a buyer
  20 min
  You give your demo out loud to a coach playing a distracted buyer who interrupts with questions. The coach checks that you stay on their problems, tell a short success story and pause to ask for their reaction.
"It's too expensive"
Skill 3, 50 min, 3 sessions
You will meet with your coach to learn how to uncover the real meaning behind a price complaint. You will practice asking clarifying questions and showing value before you talk about payment options.
- Lesson
  Prepare to handle price objections
  20 min
- Practice
  Uncover a budget buyer's real limits
  15 min
  The coach plays a buyer who says your price is too high without explaining why. You ask clarifying questions to learn whether it is a real budget cap, a comparison or a doubt about value, before offering any options.
- Practice
  Show the cost of doing nothing
  15 min
  You help a hesitant buyer put a rough cost on keeping their current problem. The coach plays someone who thinks waiting is free and checks that you use their own numbers and words rather than inventing pressure.
"Send me details on WhatsApp"
Skill 4, 50 min, 3 sessions
You will meet with your instructor to explore how to pivot when a customer tries to end the call early. You will also look at real examples of text messages that get fast responses.
- Lesson
  Learn to handle phone brush offs
  20 min
- Practice
  Keep a busy customer on the line
  15 min
  The coach plays a customer trying to end the call with "just send me details on WhatsApp." You practice agreeing, then asking one sharp question that earns another minute, and the coach checks you do not sound desperate.
- Practice
  Draft short text messages that get replies
  15 min
  You say out loud the follow-up message you would send after the call. The coach checks that it is short, mentions the buyer's specific problem and ends with one easy question they can answer quickly.
Asking for the close
Skill 5, 35 min, 2 sessions
You will meet with a guide to review how you pitch your product and map out a final pitch. You will practice phrasing the value of your product using the exact language your potential buyer used earlier.
- Lesson
  Prepare your closing strategy
  20 min
- Practice
  Practice asking for the decision
  15 min
  You reach the end of a call with a coach playing a buyer who likes the product but has not committed. You summarize value in their words and ask directly for the decision, and the coach pushes back once to test you.

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How it works

How practice works with the AI coach

Creatium Coach is a live AI voice coach. You do not watch videos or fill in quizzes: you talk, it listens, and it answers like the real person would.

Learn it with a guide
Each skill opens with a guided lesson. The coach explains the idea, asks you questions and checks you have it before you move on.
Practice it out loud
In each practice the coach plays the other side: the interviewer, the customer, the buyer or your team. You answer in your own words, by voice.
Get one thing to fix
After every answer you hear what worked and the one change that would make it stronger, then you try again until it sounds right.
Make it yours
Tell the coach your role, your company or your situation and it reshapes the plan around your goal. The ready-made goal is just the start.

Training a team? Book a demo to see team plans, shared courses and progress for managers.

FAQ

Questions about inside sales training

What does an inside sales executive do?

An inside sales executive sells remotely, by phone, video and messaging, instead of meeting buyers in person. A typical day covers following up on leads, running discovery calls to understand needs, giving short product demos, handling objections and moving deals to a close, while keeping the CRM up to date. The role rewards clear questions, good listening and steady follow-up more than a polished script. This plan lets you practice each of those call stages with a coach who plays the buyer and tells you one thing to fix after every answer.

How do you close a sales deal?

You close a deal by asking for a clear decision once the buyer agrees the problem is real and your solution fits it. Summarize the value back in the buyer's own words, confirm there are no open concerns, then ask a direct question such as whether they want to start this month. If they hesitate, ask what is holding them back instead of repeating your pitch. In the closing sessions of this plan you practice that summary and the direct ask out loud until it sounds natural.

What questions are asked in an inside sales interview?

Common questions include why you want to work in sales, how you handle rejection, how you would research a prospect, and how you would respond to a specific objection like "it's too expensive." Many interviews also include a short roleplay where you pitch a product or run a discovery call with the interviewer. Prepare a few stories about targets you hit or problems you solved, and practice asking good questions instead of only talking. This plan gives you live roleplay practice on discovery, objections and the close, which is the part interviewers watch most closely.

Related goals

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